A week of ridiculous things…stepping into someone else’s life

Posted: 06/24/2013 in Uncategorized
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Peeps, this past week and a bit…there just aren’t words.

Well, okay, there *are* words because obviously I’m blogging about it, but seriously – I’m just not sure I’ll find the right ones.

I think I stepped into someone else’s life last week.  Seriously. I think the unverse got confused last Monday and while I was showering, it heaped a whole bunch of muck that didn’t belong to me onto my life.

Do you ever have that? Those phases where one thing happens after another thing after another thing – and NONE OF THEM are consistent with life as you know it. Like all the bad stuff that normal people get sprinkled throughout the year were saved up for you to experience in this ONE WEEK because frankly, you had more than your share of good stuff lately.

And because you don’t deal with such things on a regular basis, you have no immunity to them. The events just wipe you out completely. You get into an exhausted haze of asking yourself  WHAT. THE. HELL. UNIVERSE? THIS ISN’T HOW MY LIFE WORKS. PULL YOURSELF TOGETHER! I’m the girl with the easygoing lifestyle, fab husband and zen dog. My life is easy. That girl over there – yes, her – she’s the one with awful miscommunications, lost paperwork, and health issues. Not me. Her. Go get her! Sick your poison on someone else. And at this point I smack universe on the ass and send it off on it’s merry way to go screw over that girl. Nope. Not happenin’.

In a nutshell, the above pretty much sums it up – awful miscommunications, lost paperwork and health issues. All things which, being a type-A analyst and pretty intense into the fitness, I am not familiar with. I’m very organized and very healthy. So color me confused when it all went sideways at once.

The communications issues I’ll spare you.  Mainly because the thing that got my attention the most was a problem with my eyes, and that’s what I want to talk about.

Last Wednesday morning, when I opened my eyes, I couldn’t see very well. Everything was blurry and I couldn’t seem to get my vision to clear.  Now – I’m pretty sure I had every right to be freaking out about this – except that prior to having Lasik, I was functionally blind without my glasses. When that’s your background, you kind of expect that one day you’re going to piss the universe off and wake up blind.  So, instead of freaking out, I just took a deep breath, said ‘maybe today’s blind day’ and got in the shower. Told myself that I’d panic if it didn’t clear up by the time I needed to go drive carpool to work. Which it did. So fine. For a few days prior, my eyes had seemed really dry and irritated and I’d been hitting up the eye drops – but this was a step beyond that. Cue the eye doctor. Not MY eye doctor. AN eye doctor. My last eye doctor left me sitting in a waiting room for 2 hours until I left without being seen and so I haven’t been back.  I have to track down an opthamologist that takes walk-ins on a weeknight who tells me that –

Somehow I’ve gotten a bacterial infection in both eyes.  Somehow. I have no idea how. In 38 years, this is new. Lucky me! I can still surprise myself!

As he’s clicking away on a keyboard, Doc asks me where I want a prescription for eye drops sent electronically.

Me: Um, I don’t know? I…don’t…have…a pharmacy. (why I’m saying this like I’m guilty of something, I don’t know, but for a second I actually do feel guilty for being healthy.)

Doc.: You don’t have a pharmacy?

Me: No. I don’t really get prescriptions for anything. (again, with the guilty voice) Can you just write me one – you know, on paper? I’d like to get this filled tonight and I may need to go more than one place since I don’t know the hours anywhere.

He had to leave to go track down an actual prescription pad. I’m fairly certain he also had to look up how to write a prescription too. Sorry Doc – I guess I’m old school.  It is close to 8pm, which is when the Doc’s office closes – this is important – and I have one stop to make before trying to track down an open pharmacy.  I finally get to the pharmacy around 8:20.  I drop off the scrip and go pick out all new eyeliners since I know I’m about to throw out any eye makeup I can recall using in the last month. 

AAAnnd I hear my name called back to the pharmacy. That can’t be good.

Pharm Tech: I’m sorry but we can’t fill your prescription. You see, your Doctor wrote the wrong date on it. He wrote it for TOMORROW – so you’ll need to come back tomorrow.

We banter for a moment – having a conversation which Eric later summed up as “Really, there’s actually a rule that says a pharmacist can’t fill a prescription FROM THE FUTURE?”. Yep. There’s a rule. Blame Dr. Who.

She volunteers to call the Doc’s office since in my words “their office closed at 8, but you know they’re still there finishing paperwork & emptying wastebaskets”. No answer.  They try another location for the Doc’s office – that location can’t even confirm that the first location exists. Great – I am now looking like I made the whole thing up in an attempt to get illegal eye drops.  PEOPLE – IT’S EYE DROPS! What the heck kind of illegal activities can you do with eye drops?!!

Finally, the pharmacist herself comes over to talk to me. I wish I could say that I were nice or eloquent and perfectly respectful, that I handled things with grace, but I can’t say any of those things. I was exhausted, hangry (it’s way past dinner now), and just awed by the experience. In exasperation, I look her in the eye, and say “This should not be this complicated. It’s a typo. If it were a typo on the year, I would understand, but it’s ONE DAY. I was in the Doctor’s office right down the street less than an hour ago. I just want to be able to see when I wake up tomorrow.” I must have really looked at wit’s end, because she agrees to fill the prescription.

Then I get called back to the window again. My insurance says I’m not covered for prescriptions.

GAAHHHH!

I pay for the premium insurance package at my office. I KNOW I’ve got prescription coverage but I’m too tired to care. I tell them I’ll pay for it and yell at the insurance company later. $106 later. The next day I call the insurance company and tell them what happened –

Insur: Did you give them your prescription card?

Me: I don’t have a prescription card. You’ve never sent me one; am I supposed to have one?

Insur: Yes. It looks like we sent you one in 2009.

Me: I’ve never gotten one.

Insur:  We sent you one in 2009.  You haven’t had a prescription filled since then? If you didn’t get it, you should have let us know so we could send another. I’ll send one to you. It will take about a week for you to get it.

Me:  No. I haven’t had to have any prescriptions filled since before 2009. Obviously. So, I was supposed to call you in 2009 to tell you that I didn’t get the prescription card that I didn’t know I was supposed to be getting so I wouldn’t have known to expect to get it and therefore, to call if I didn’t get it?

Insur: ….yes.

My new prescription card is on the way. In the interim, she gave me all the numbers I need to make the computers show me as covered for prescriptions.  In the interim, my prescription card is a post-it note in my purse that I can take back to the pharmacy that already thinks I’m a back-alley eye-drop dealing bitch loon and have them re-process the claim.

Peeps…peeps…*deep breath & sigh*

The stop I made in between the eye doc and the pharmacy was to spend about 30 minutes with a group of friends – one of which has a child with a significant lifetime illness.   In this same week, I learned that a person whom I respect greatly has involved hospice in his health care options.  What’s been on my mind the most through this whole experience is that those people have to deal with this kind of crap every. single. day.

Frankly, that makes me really mad. and sad. and just shaking my head. This is what happens when the lawyers and insurance companies run the universe. You can’t get your eye drops without a lot of B.S.

For me, a prescription typo and a lost card are an inconvenience – an annoyance. But dealing with those types of things is a WAY OF LIFE for others. Just to live. I cannot even imagine the grace that would be required to get through the complications of needing daily prescriptions and doctors visits on a regular basis. My friends, they have a lot of grace. Me – I thought I had grace. Now I have $106 eye drops and a sense of outrage that this is what people who are sick have to go through. And I know there is someone out there that is going to want to make some comment about Obamacare, but let’s just nip that in the bud right now, ‘kay?

I don’t really have a point to this other than to share the story. Like I said, it’s been on my mind. Bothering me. I am a healthy person, and an extremely lucky person, and for me – just trying to get eye drops was a soul-sucking endeavor. It was not a healing experience. For people that are really sick, that need these things every day, that need a healing experience, it shouldn’t be this complicated.

It SHOULD NOT be this complicated.

thoughts?

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